Garmin trainer installation issues

[fdm79]

Hello,

As the time of writing this message, the TDS GTNXi only supports the GTNXi PC Trainer V20.30.8 and not the recently released V20.42.2. Please install the PC Trainer V20.30.8 and the TDS GTNXi will work fine. Work is underway on our end for support of the newer PC Trainer V20.42.2

Hi.

Ah, good to know ! 
Thanks for the quick reply !

[stownsend91]

Hello, I am trying to download the trainers and I keep getting an error message saying "Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable)."

I have good internet connection, firewall and proxy is both off. Not sure what else to do. Thanks

[adminOwner2]

Hello, I am trying to download the trainers and I keep getting an error message saying "Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable)."

I have good internet connection, firewall and proxy is both off. Not sure what else to do. Thanks

Hello, we have replied to your email in regards to this issue.

[lightblueyonder]

Hello, I am trying to download the trainers and I keep getting an error message saying "Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable)."

I have good internet connection, firewall and proxy is both off. Not sure what else to do. Thanks

Hello, we have replied to your email in regards to this issue.

Hello, I have the same issue with the Trainer download. I can't use the offline installer because of the space in the Windows user directory path. Is there currently a solution? Thank you!

[adminOwner2]

Hello, I am trying to download the trainers and I keep getting an error message saying "Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable)."

I have good internet connection, firewall and proxy is both off. Not sure what else to do. Thanks

Hello, we have replied to your email in regards to this issue.

Hello, I have the same issue with the Trainer download. I can't use the offline installer because of the space in the Windows user directory path. Is there currently a solution? Thank you!

Hello, please send us an email at: support@tdssim.com making reference of this post and we will help you.

[mugoenterprise@gmail.com]

Hello, I am trying to download the trainers and I keep getting an error message saying "Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable)."

I have good internet connection, firewall and proxy is both off. Not sure what else to do. Thanks

Hello, we have replied to your email in regards to this issue.

Can you send me on too.

[adminOwner2]

Hello, I am trying to download the trainers and I keep getting an error message saying "Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable)."

I have good internet connection, firewall and proxy is both off. Not sure what else to do. Thanks

Hello, we have replied to your email in regards to this issue.

Can you send me on too.

Hello, message sent, please check your inbox.

[Cptrossco1]

Hello,
I wanted to reinstall the trainer for PC, but I always get error messages:

1.) "Could not find GTNXi PC Trainer, it looks like it is not installed, please reinstall from the TDS GPS Manager or contact support!"
When tried to reinstall:
2.) Installation failed - Failed to install the GTN Xi v(20.20) Trainer. See details below - Must specify a Garmin Trainer Installer Catalog (.gtic) file
3.) Failed Installing PC Trainer Depency! Current Version: Desired Version 20.20.10

Thanks for any support and feedback
Regards
rtvstudio

Hello,

We have answered this via email and provided the solution. Please enjoy the TDS GTNXi!

Hi , could I please have the solution emailed to me ...I have exactly the same problem as above

[adminOwner2]

Hello,
I wanted to reinstall the trainer for PC, but I always get error messages:

1.) "Could not find GTNXi PC Trainer, it looks like it is not installed, please reinstall from the TDS GPS Manager or contact support!"
When tried to reinstall:
2.) Installation failed - Failed to install the GTN Xi v(20.20) Trainer. See details below - Must specify a Garmin Trainer Installer Catalog (.gtic) file
3.) Failed Installing PC Trainer Depency! Current Version: Desired Version 20.20.10

Thanks for any support and feedback
Regards
rtvstudio

Hello,

We have answered this via email and provided the solution. Please enjoy the TDS GTNXi!

Hi , could I please have the solution emailed to me ...I have exactly the same problem as above

Hello, please send us an email to support@tdssim.com and we will gladly help you.

[achilles99]

I am also having an issue with this exact same problem, please DM or email me the fix.