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black sceen
#1
hi please help
I just install tds gtn  follow every step, I have connection with the sim but cant power
the unit.. trainer works ok
Reply
#2
Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.
Can you please upload the log file located in Documents: TDSGTNXiLog.txt

We will analyze it and get back to you.

Do not worry, we will solve the problem!
Reply
#3
(06-10-2021, 05:33 AM)admin Wrote: Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.
Can you please upload the log file located in Documents: TDSGTNXiLog.txt

We will analyze it and get back to you.

Do not worry, we will solve the problem!


Attached Files
.txt   TDSGTNXiExeLog.txt (Size: 733 bytes / Downloads: 1)
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#4
Thank you, we have two questions:

Do you also have a file called TDSGTNXi750Unit1Log.txt inside Documents? if yes, can you please post it as well.
What antivirus are you using?
Reply
#5
(06-10-2021, 05:15 PM)admin Wrote: Thank you, we have two questions:

Do you also have a file called TDSGTNXi750Unit1Log.txt inside Documents? if yes, can you please post it as well.
What antivirus are you using?

HI i just remove fraps as Brownski (thanks) sugest on his post, and it fix the issue

thanks for your support
Reply
#6
Hello Alex,

We are glad that you were able to resolve the problem by yourself and thank you for confirming the fix, we will take a note of FRAPS.

Please enjoy the TDS GTNXi!
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