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black sceen - Printable Version

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+--- Thread: black sceen (/thread-54.html)



black sceen - alexvelasco - 06-10-2021

hi please help
I just install tds gtn  follow every step, I have connection with the sim but cant power
the unit.. trainer works ok


RE: black sceen - adminOwner2 - 06-10-2021

Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.
Can you please upload the log file located in Documents: TDSGTNXiLog.txt

We will analyze it and get back to you.

Do not worry, we will solve the problem!


RE: black sceen - alexvelasco - 06-10-2021

(06-10-2021, 05:33 AM)admin Wrote: Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.
Can you please upload the log file located in Documents: TDSGTNXiLog.txt

We will analyze it and get back to you.

Do not worry, we will solve the problem!



RE: black sceen - adminOwner2 - 06-10-2021

Thank you, we have two questions:

Do you also have a file called TDSGTNXi750Unit1Log.txt inside Documents? if yes, can you please post it as well.
What antivirus are you using?


RE: black sceen - alexvelasco - 06-10-2021

(06-10-2021, 05:15 PM)admin Wrote: Thank you, we have two questions:

Do you also have a file called TDSGTNXi750Unit1Log.txt inside Documents? if yes, can you please post it as well.
What antivirus are you using?

HI i just remove fraps as Brownski (thanks) sugest on his post, and it fix the issue

thanks for your support


RE: black sceen - adminOwner2 - 06-10-2021

Hello Alex,

We are glad that you were able to resolve the problem by yourself and thank you for confirming the fix, we will take a note of FRAPS.

Please enjoy the TDS GTNXi!