This forum uses cookies
This forum makes use of cookies to store your login information if you are registered, and your last visit if you are not. Cookies are small text documents stored on your computer; the cookies set by this forum can only be used on this website and pose no security risk. Cookies on this forum also track the specific topics you have read and when you last read them. Please confirm whether you accept or reject these cookies being set.

A cookie will be stored in your browser regardless of choice to prevent you being asked this question again. You will be able to change your cookie settings at any time using the link in the footer.

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
unable to install
#1
hello

my antivirus see.......

 "C:\Users\Utilisateur\Downloads\TDSGPSManager.exe" : SuspiciousBehavior.F670D39D1623D22E  !!!!!!!!!!!

during the first installation I had not had this problem

it's a real scumbag this virus

could you put online a clean version thank you otherwise I would not be able to use this product anymore

cordially


Attached Files Thumbnail(s)
   
Reply
#2
Hello,

We are sorry that you are having problems with the installation. The TDS GTNXi and any of its files are not viruses, we do not ship anything suspicious.
All the files are checked before being uploaded and additionally we make sure to talk to antivirus companies in order to whitelist our files, by code signing them.

What you are seeing is a false positive and you can easily unlock/set an exception for the TDS GPS Manager, after which you can easily run the program.

Unfortunately this is the case with antivirus software.

If you have additional questions, please email us at: support@tdssim.com

Thank you.
Reply
#3
sorry but impossible to install it I added an exception and even disabled my antivirus blocks it-I should uninstall my antivirus to get there-I will send your file to Bitdefender and we will see you will have their answer.

cordially
Reply
#4
Thank you, we will try to get in touch with BitDefender as well.
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)