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Purchased, but no download

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Purchased, but no download
hoser70 Offline
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#1
04-04-2022, 08:18 PM
Hello,

What is the typical timeframe to wait for the actual download after purchasing? I purchased the GTN over an hour ago, and still haven't received a download link.

Thank you,
Lance W.
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adminOwner2 Online
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#2
04-04-2022, 09:45 PM
Hello Lance,
We are sorry to hear about the problem that you are experiencing. Can you please forward us the purchase confirmation email to the support email address: support@tdssim.com
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hoser70 Offline
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#3
04-04-2022, 09:53 PM
(04-04-2022, 09:45 PM)admin Wrote: Hello Lance,
We are sorry to hear about the problem that you are experiencing. Can you please forward us the purchase confirmation email to the support email address: support@tdssim.com

Thank you - - just sent the email. Thanks for your help.
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