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Purchased, but no download - Printable Version

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Purchased, but no download - hoser70 - 04-04-2022

Hello,

What is the typical timeframe to wait for the actual download after purchasing? I purchased the GTN over an hour ago, and still haven't received a download link.

Thank you,
Lance W.


RE: Purchased, but no download - adminOwner2 - 04-04-2022

Hello Lance,
We are sorry to hear about the problem that you are experiencing. Can you please forward us the purchase confirmation email to the support email address: support@tdssim.com


RE: Purchased, but no download - hoser70 - 04-04-2022

(04-04-2022, 09:45 PM)admin Wrote: Hello Lance,
We are sorry to hear about the problem that you are experiencing. Can you please forward us the purchase confirmation email to the support email address: support@tdssim.com

Thank you - - just sent the email. Thanks for your help.