GTNXi installed but not showing registered user and staying on black screen

[dstorkamp]

I am trying to install GTNXi on another computer. This computer previously had a working version of GTNXi, but I had moved it to a different computer which is still working.  I am trying to move GTNXi back to this original computer.

I installed TDS GPS Manager 1.0.1.3, and reinstalled current versions of everything.  When I start TDS GTN650Xi, I get a black screen inside the GTN650Xi screen.  This previously started with a message "Registered to..." and then opened the interface.  TDS GTN650Xi now loads to a blank page, without any "registered to" message, and it just stays as a black screen.

Is there another registration step needed?  I also received a message that I exceeded the maximum number of installs, but then it seemed to install the new version anyway.  Is this possibly a multiple installation issue?

Darren

[adminOwner2]

Hello Darren,

Please send us a message with the purchase email address on: support@tdssim.com and we will get this sorted.