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+--- Thread: GTNXi installed but not showing registered user and staying on black screen (/thread-1383.html)
GTNXi installed but not showing registered user and staying on black screen - dstorkamp - 12-22-2024
I am trying to install GTNXi on another computer. This computer previously had a working version of GTNXi, but I had moved it to a different computer which is still working. I am trying to move GTNXi back to this original computer.
I installed TDS GPS Manager 1.0.1.3, and reinstalled current versions of everything. When I start TDS GTN650Xi, I get a black screen inside the GTN650Xi screen. This previously started with a message "Registered to..." and then opened the interface. TDS GTN650Xi now loads to a blank page, without any "registered to" message, and it just stays as a black screen.
Is there another registration step needed? I also received a message that I exceeded the maximum number of installs, but then it seemed to install the new version anyway. Is this possibly a multiple installation issue?
Darren
RE: GTNXi installed but not showing registered user and staying on black screen - adminOwner2 - 12-22-2024
Hello Darren,
Please send us a message with the purchase email address on: support@tdssim.com and we will get this sorted.