TRAINER INSTALLATION ERROR

[MHM49]

I just purchased- the GARMIN TXI Trainer - but I seem to be unable to install.... I keep getting the following error messages.
(see text & attached)

Summary: Response status code does not indicate success: 503 (Service Unavailable).

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Complete Error details:
 - Install Error:
     - Internet related error. Please check your Internet connection, firewall, and proxy settings and then retry.
         - Installer error output:
            Response status code does not indicate success: 503 (Service Unavailable).

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We received this error after turning off all security..

[adminOwner2]

Hello,

Please send us an email at: support@tdssim.com making reference to this issue, not to worry, we will get it solved.