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Black/Blank screen Are there any new fixes

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Black/Blank screen Are there any new fixes
brlowe Offline
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#1
08-25-2021, 01:09 AM
I tried to install this on another computer but when I start it I just get the bezel with a blank screen. Works fine on my old computer.
Is there a fix for this that is not listed on the forum?
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adminOwner2 Offline
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#2
08-25-2021, 07:36 PM
Hello,

Are you running the TDS GTNXi under Windows 11?
How did you install the TDS GTNXi on the new machine, did you copy/paste the installation folder?
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brlowe Offline
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#3
08-25-2021, 11:22 PM
Ran the installer and it is Windows 10. Turned off anti virus and tried the install again and same problem.

Can I just copy the folder from my other computer that it works on?
Do any files need to be registered?
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adminOwner2 Offline
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#4
08-26-2021, 10:45 PM
No, just copying the files will not work. Can you please upload the contents of the log file found in Documents: TDSGTNXiExeLog.txt

This should give us the exact error.
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brlowe Offline
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#5
08-27-2021, 04:07 PM
This is what the log file has in it


[26/08/2021 21:25:31.689 00002cc8 INFO] TDSGTNXiFlightSimEXE.exe version 1.0.0.5
[26/08/2021 21:25:32.823 0000604c ERROR] Received Simconnect Exception with id: 1 and val: 3
[26/08/2021 21:25:32.823 0000604c ERROR] Received Simconnect Exception with id: 1 and val: 3
[26/08/2021 21:25:32.823 0000604c ERROR] Received Simconnect Exception with id: 1 and val: 3
[26/08/2021 21:25:53.039 00002cc8 INFO] Ending EXE Process
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adminOwner2 Offline
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#6
08-30-2021, 04:02 PM
Hello, thank you for posting the contents, indeed, there seems to be a problem. Does the standalone PC Trainer work, if yes, what version do you have? Please send us a PM and we will take it from there since it will require specialized attention.
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brlowe Offline
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#7
09-02-2021, 07:33 PM
(08-30-2021, 04:02 PM)admin Wrote: Hello, thank you for posting the contents, indeed, there seems to be a problem. Does the standalone PC Trainer work, if yes, what version do you have? Please send us a PM and we will take it from there since it will require specialized attention.

The problem kind of fixed it's self. Started the garmin trainer first and then the TDs part and now it works and launches from TDs and works with FS2020.
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#8
09-03-2021, 10:31 PM
We have found a problem to the black screen/installation and this fix will be included in the next version.
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