BLACK SCREEN All Aircraft GTNXI Pro - MSFS 2024

[JalapenoHomie]

Hello, I've installed as per instructions and even running the sim in admin mode, the GTNXI only has black screens with any aircraft. It worked before, but it just stopped working now. Randomly. No update changed it.

[adminOwner2]

Hello,

Which antivirus are you using?

With MSFS closed, please start the TDS GTNXi Pro from the desktop shortcut, then click on the GTN750XI button.
Does the screen light up?

If it does not, then please provide us with the log file from My Documents: TDSGTNXiExeLog.txt

either via email: support@tdssim.com

or Discord DM @TDSSim (preferred method)

Not to worry, we will get this solved.

[JalapenoHomie]

Hello,

Which antivirus are you using?

With MSFS closed, please start the TDS GTNXi Pro from the desktop shortcut, then click on the GTN750XI button.
Does the screen light up?

If it does not, then please provide us with the log file from My Documents: TDSGTNXiExeLog.txt

either via email: support@tdssim.com

or Discord DM @TDSSim (preferred method)

Not to worry, we will get this solved.

Hi I am using Avast. I've already added the exclusions for the processes that was detailed in the PDF file for both Avast and Microsoft Defender.
When running the GTNXi from desktop shortcut, it can launch and runs fine. It goes through TAWS test no problem.

[adminOwner2]

Hello,

Is this still an issue? If so, please provide us with a screenshot of the exact Avast exclusion, as well as the log file (as requested in the message above) after experiencing a black screen inside MSFS.