Black Screen MSFS 2024

[GSG]

The screens are showing black on my tds. Ive tried the following, but nothing seems to work
Firstly, I checked for updates., then re-downloaded , (run as administrator / with window defender turned off)….help..

[adminOwner2]

Hello,

We are sorry to hear of the issues, we are here to help.

Which version of MSFS are you running?

Let's start troubleshooting: with MSFS closed, start the TDS GTNXi Pro from the desktop shortcut and click on the GTN750Xi button. Does the screen light up?

Based on your answer we will analyze how to proceed. Not to worry, we will get this solved so you can fully use the TDS GTNXi Pro.

[GSG]

Hello..

I'm using store version MSFS 2024 SU3....

No, the desktop screens don’t light up...

I've also noticed, the manager has 1.3.0.3 is only partly installed. After re-downloading I got an error 1 message..

---

I tried loading again and got this error...see below

[adminOwner2]

Hello,

Please reboot the PC, then re-run the TDS GPS Manager as an admin (right click on the executable, select Run As Administrator)

Let us know how it goes.

[GSG]

Tried this again, it still doesn’t work.
This time I got this error...see below.

[adminOwner2]

Hello,

It seems that the EXE.xml file is not formatted properly, we want to take a look so we can solve it for you.
Please provide us with the EXE.XML file located here via email:

C:\Users\%username%\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache

where %username% is your username

support@tdssim.com

[GSG]

I’ve sent you an email..

[adminOwner2]

Hello,

We have responded via email and we will continue communication via email.