01-12-2023, 10:40 PM
Hello Paul,
This is an issue with AVG antivirus conflicting with the TDS GTNXi, we describe this issue in the TDS GTNXi manual, the fix is very simple, you must set an exception for the gtn_simulator.exe full path:
C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_20\app-20.20.13\bin\GTN_Simulator.exe
https://support.avg.com/SupportArticleVi...exclusions
Additionally, you can temporarily turn off real time protection and you can confirm that the TDS GTNXi works fine.
Good luck and please let us know how it goes.
This is an issue with AVG antivirus conflicting with the TDS GTNXi, we describe this issue in the TDS GTNXi manual, the fix is very simple, you must set an exception for the gtn_simulator.exe full path:
C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_20\app-20.20.13\bin\GTN_Simulator.exe
https://support.avg.com/SupportArticleVi...exclusions
Additionally, you can temporarily turn off real time protection and you can confirm that the TDS GTNXi works fine.
Good luck and please let us know how it goes.