I did nothing worng, changed nothing and now tds product ceases to work

[decoydude]

Hello,
I ran into an issue today with the 750NXI touch screen not working in MSFS 2020.  I've been using it in the PC12 for a while and now when I click on anything on the touch screen nothing happens. I'm able to click on com, transponder and nav at the top but I can't input any numbers. The only thing that works is the back button to go back to the home screen. Any ideas of what could be causing this to happen?
I do have AVG as my internet security and am aware of the issue with that. I always just turn it off while I'm in MSFS 2020 and so I don't get the black screen.


Thanks for any advice anyone could provide

Hello,

This is a two step process, we can certainly sovle the issues. For the clicking issue, do you have the PMS 750 installed or the WT GNS? Can you please uninstall them both and then try again?
In regards to AVG, yes, there is an issue, but if you set the proper exceptions, you will be able to run everything just fine, but let's take it one step at a time, first solving the clickspot issue. After we confirm the fix, please email us at: support@tdssim.com and we will give you the AVG instructions

I believe it's the PMS 750. I haven't installed anything from Working title. I will try uninstalling and reinstall.