Posts: 3
Threads: 1
Joined: Feb 2024
Reputation:
0
Please help!
I'm having a strange issue where if I click in the GTNXi in the cockpit it automatically shoots my volume to 100% blowing out my eardrums. If I open windows volume mixer and adjust the volume level down to 20% then go back into cockpit clicking anything inside the GTNXi automatically shoots the volume up to 100% again.
Posts: 1,717
Threads: 38
Joined: May 2017
Reputation:
1
Hello,
You can always adjust the global GTN Xi volume from the HOME/System/Audio tab.
Disregards Click Sound, this is a general slider.
Posts: 1,717
Threads: 38
Joined: May 2017
Reputation:
1
This is the first time that we are heading of this.
Are you using the TDS GTNXi in standalone or VC integrated?
Posts: 1,717
Threads: 38
Joined: May 2017
Reputation:
1
In addition: The TDS GTNXi is not setting the system volume, we have no control over this parameter.
Had this been a global bug, we would have had quite a lot of complaints by now, but this is not the case, hence why we think that something else is at play here.
Can you please look over your system settings and running software for a possible interference.
Which version of Windows are you running?
In addition, please provide us with some screenshots of how your sound devices are setup and what kind of output devices you have.
Posts: 1,717
Threads: 38
Joined: May 2017
Reputation:
1
Can you please send the answers to the questions via email: support@tdssim.com?
Thank you.
Posts: 1,717
Threads: 38
Joined: May 2017
Reputation:
1
Hello,
Thank you, we have received your email and have already responded to it, we will continue communication via email. If you have not received our response, please check your email Spam folder.
