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First run error after installation - Printable Version

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First run error after installation - Lycal - 02-24-2023

Hi,

I've just purchased and installed the program, following the installation instructions.

When either starting the standalone program, or running FS2020 I get a lot of error messages saying:

"Error: LoadLibrary failed to load <filename>. GetLastError: 126"

Examples of filenames are:

iop_c.dll
iop_d.dll
iop_com.dll
iop_nav.dll
prx_main.dll

My gaming PC is brand new, has over 1TB free on each of its drives.

I installed software to default locations.

Appreciate any help.
Thanks.
Cal


RE: First run error after installation - adminOwner2 - 02-24-2023

Hello Cal,

If you start the standalone GTNXi PC Trainer from within the Aviation PC Trainer, do you still get these error messages?
What are your full system specs and which version of Windows are you running?
Additionally, which antivirus software are you running?


RE: First run error after installation - Lycal - 02-24-2023

(02-24-2023, 07:54 PM)adminOwner2 Wrote: Hello Cal,

If you start the standalone GTNXi PC Trainer from within the Aviation PC Trainer, do you still get these error messages?
What are your full system specs and which version of Windows are you running?
Additionally, which antivirus software are you running?

Hi,

Thank for quick reply.

Unfortunately I get the error messages whether running the standalone or from starting FS2020.

ASUS Tuf Gaming Z690 Plus Motherboard
Processor 12th Gen Intel® Core™ i7-12700KF   3.60 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Windows 11 Home
2x 2TB SSD drives
1x 1TB NvMe drive
Nvidia RTX3080 GPU


For antivirus, just running Windows Defender and Firewall.

Thanks.


RE: First run error after installation - adminOwner2 - 02-24-2023

Hello,

Which version of the GTNXi PC Trainer component do you have installed? This usually starts with V20.20.
We would prefer to escalate this problem via email, so we ask that you please email us at:
support@tdssim.com

Thank you.


RE: First run error after installation - adminOwner2 - 02-25-2023

Of course, an uninstall/install of the GTNXI PC Trainer v20.20 component from within the Aviation PC trainer would help in troubleshooting.


RE: First run error after installation - Lycal - 02-25-2023

(02-24-2023, 09:37 PM)adminOwner2 Wrote: Hello,

Which version of the GTNXi PC Trainer component do you have installed? This usually starts with V20.20.
We would prefer to escalate this problem via email, so we ask that you please email us at:
support@tdssim.com

Thank you.

Hi,

I have just sent an email to the support address.

Thank you.