+- TDS Sim Software Forums (http://www.forum.tdssim.com)
+-- Forum: TDS Sim Software (http://www.forum.tdssim.com/forum-1.html)
+--- Forum: TDS GTNXi Flight Simulator (http://www.forum.tdssim.com/forum-2.html)
+--- Thread: Error Installing Product (/thread-60.html)
Error Installing Product - fpmitchell - 06-11-2021
PC trainer installs o.k. but I get an error installing the GTNXi program
Below is the content of TDSGPSManager.txt file:
[11/06/2021 10:05:52.126 00002ec4 INFO] TDSGPSManager.exe version 1.0.0.3
[11/06/2021 10:06:59.439 00002ec4 ERROR] Error deleting file
[11/06/2021 10:06:59.440 00002ec4 ERROR] Error writing file0 and product: 0
[11/06/2021 10:07:52.868 0000217c INFO] Failed Copying File: C:\ProgramData\TDS\GTNXi\FlightSimEXE\TDSGTNXiFlightSimEXE.exe, error: ERROR_ACCESS_DENIED
[11/06/2021 10:07:52.872 0000217c INFO] Failed Copying File: C:\ProgramData\TDS\GTNXi\FlightSimEXE\SimConnect.dll, error: ERROR_ACCESS_DENIED
[11/06/2021 10:07:52.880 0000217c INFO] Failed Copying File: C:\ProgramData\TDS\GTNXi\FlightSimEXE\TDSGTNXiFlightSimManual.pdf, error: ERROR_ACCESS_DENIED
[11/06/2021 10:13:06.127 00002ec4 ERROR] Error deleting file
[11/06/2021 10:13:06.127 00002ec4 ERROR] Error writing file0 and product: 0
[11/06/2021 10:14:03.306 000034b8 INFO] Failed Copying File: C:\ProgramData\TDS\GTNXi\FlightSimEXE\TDSGTNXiFlightSimEXE.exe, error: ERROR_ACCESS_DENIED
[11/06/2021 10:14:03.310 000034b8 INFO] Failed Copying File: C:\ProgramData\TDS\GTNXi\FlightSimEXE\SimConnect.dll, error: ERROR_ACCESS_DENIED
[11/06/2021 10:14:03.318 000034b8 INFO] Failed Copying File: C:\ProgramData\TDS\GTNXi\FlightSimEXE\TDSGTNXiFlightSimManual.pdf, error: ERROR_ACCESS_DENIED
[11/06/2021 10:15:07.902 00002ec4 INFO] Exiting WinMain
RE: Error Installing Product - adminOwner2 - 06-11-2021
Hello,
We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.
We think that this is somehow a permissions issue, so let's try a proper install:
First of all, try to delete this folder, if it exists:
C:\ProgramData\TDS\GTNXi\FlightSimEXE
Then start the TDS GPS Manager in "administrator mode", right click on the exe and select "Run as administrator".
Please let us know if this works.
Do not worry, we will get the problem solved!