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Unable to power up TDSGTN - Printable Version

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+--- Thread: Unable to power up TDSGTN (/thread-482.html)



Unable to power up TDSGTN - Wingrider - 10-26-2022

This program has worked perfectly since I bought it and I love it...... today The GTN lost power and will not activate.Ā  I did what was suggested in the forums.. Now I get a "Error InstallingĀ TDSGTNServices.dll... I've rebooted.. reinstalled trainer and program several times... each time rebooting...

Anyone know how to contact TDS besides this forum?

Thanks
Wingrider


RE: Unable to power up TDSGTN - adminOwner2 - 10-27-2022

Hello,

Thank you for contacting us. Besides contact via our forum, as described in the user's manual, we have an email address (support@tdssim.com) and Discord.
In regards to the error message that you are having, most likely this is an antivirus blocking the install, so the best solution is to temporarily disable the antivirus, then attempt an install.

Good luck and please let us know how it goes.


RE: Unable to power up TDSGTN - Wingrider - 10-27-2022

(10-27-2022, 04:12 PM)adminOwner2 Wrote: Hello,

Thank you for contacting us. Besides contact via our forum, as described in the user's manual, we have an email address (support@tdssim.com) and Discord.
In regards to the error message that you are having, most likely this is an antivirus blocking the install, so the best solution is to temporarily disable the antivirus, then attempt an install.

Good luck and please let us know how it goes.

Thanks I'll try that...

(10-27-2022, 04:33 PM)Wingrider Wrote:
(10-27-2022, 04:12 PM)adminOwner2 Wrote: Hello,

Thank you for contacting us. Besides contact via our forum, as described in the user's manual, we have an email address (support@tdssim.com) and Discord.
In regards to the error message that you are having, most likely this is an antivirus blocking the install, so the best solution is to temporarily disable the antivirus, then attempt an install.

Good luck and please let us know how it goes.

Thanks I'll try that...

Your advice was perfect...that worked great... thanks for the quick response and most importantly ..The Solution!


RE: Unable to power up TDSGTN - adminOwner2 - 10-27-2022

We are glad to read this, please enjoy the TDS GTNXi!