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Black screen - Henri - 10-21-2022

Hello 
I have also have the problem: I have a black screen

I did post the maps as secure in AVG
I also did run the programm with AVG closed 

In TDS GPS Manager I see for the  GTNXITrainer  version 3.5.3.0 is installed on my computer;
 but in TDSGPS Manager , the latest version that is mentioned is 3.3.1.0 
Can this be a the problem ?

Thanks !

RE: Black screen - adminOwner2 - 10-21-2022

Hello Henri,

The solution for AVG is very simple, you will have to create an exclusion for a specific exe.
We are not sure if you have the GTNXi PC Trainer component V20.20.10 or V20.20.13, this can be easily found from the Aviation PC Trainer/Version Manager tab.
You can also update to V20.20.13 to be sure.

Then please set up an exclusion for this executable:

C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_20\app-20.20.13\bin\gtn_simulator.exe

If you have version 20.20.10, you must use the app-20.20.10 folder.

Good luck and please let us know how it goes.

RE: Black screen - Henri - 10-21-2022

(10-21-2022, 04:12 PM)adminOwner2 Wrote: Hello Henri,

The solution for AVG is very simple, you will have to create an exclusion for a specific exe.
We are not sure if you have the GTNXi PC Trainer component V20.20.10 or V20.20.13, this can be easily found from the Aviation PC Trainer/Version Manager tab.
You can also update to V20.20.13 to be sure.

Then please set up an exclusion for this executable:

C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_20\app-20.20.13\bin\gtn_simulator.exe

If you have version 20.20.10, you must use the app-20.20.10 folder.

Good luck and please let us know how it goes.
Thank You for your prompt reply
It works excellent now !
great software   Smile

Henri

RE: Black screen - adminOwner2 - 10-21-2022

Excellent, please enjoy the TDS GTNXi!