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+--- Forum: TDS GTNXi Flight Simulator (http://www.forum.tdssim.com/forum-2.html)
+--- Thread: Scrambled Screen (/thread-433.html)
Scrambled Screen - bhoy - 09-23-2022
I am having an issue getting the GTNXI to work. I have attempted to get it to work on both the 310R and the S4 with the same result. The screen is scrambled (see picture attached). I have uninstalled and reinstalled both GTNXI PC Trainer and TDS GTNXI multiple times with no luck. It was working about two months ago when I first purchase the product but only for about 2 weeks. Any assistance would be greatly appreciated.
RE: Scrambled Screen - adminOwner2 - 09-23-2022
Hello,
This will take a bit of work to look into, but we will do our best to find a proper solution.
Let's try a test: with MSFS closed, please start the desktop shortcut for TDS GTNXI Flight Sim and from there select the GTN750XI, does the bug occur there as well?
RE: Scrambled Screen - bhoy - 09-23-2022
Looks like it is working fine with MSFS closed.
RE: Scrambled Screen - adminOwner2 - 09-23-2022
Ok, thank you for the information.
In regards to this problem, which version of the TDS GTNXi do you have installed? When did you last install?
Do you run multiple monitors?
RE: Scrambled Screen - bhoy - 09-24-2022
GTNXI PC Trainer 3.3.1.0
TDS GTNXI 1.0.1.9
I am running on single monitor only and VR.
RE: Scrambled Screen - bhoy - 09-24-2022
Issue solved. It appears that my virus protection (Avast) was causing the issue. Disabling the software fixed the issue. Thank you for your time.
RE: Scrambled Screen - adminOwner2 - 09-26-2022
Hello,
Thank you for the information. There is indeed a known issue with AVG/AVAST, we are in the process of updating our manual to reflect this, but you can always add an exception to the antivirus which should solve the problem, more information here:
http://forum.tdssim.com/thread-150-post-2108.html#pid2108
Good luck and please enjoy the TDS GTNXi.