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Support for User Account Changes - Printable Version

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Support for User Account Changes - Bananimal - 06-12-2022

Looked around and did not see a link to get support outside of the forums. Where would one go to change their email address for their account on tdssim.com? I've switched ISPs and need to dump the email address I used to create my tdssim.com account. Thanks.


RE: Support for User Account Changes - Simicro - 06-12-2022

(06-12-2022, 06:04 AM)Bananimal Wrote: Looked around and did not see a link to get support outside of the forums.


You will get faster support on Discord: https://discord.com/invite/NupgPCUgsH


RE: Support for User Account Changes - adminOwner2 - 06-12-2022

Additionally, we have a dedicated support email address, it is displayed int he confirmation purchase email as well as the last page of the user's manual.
The address is: support@tdssim.com


RE: Support for User Account Changes - bobgoodwin - 06-14-2022

(06-12-2022, 10:06 AM)Simicro Wrote:
(06-12-2022, 06:04 AM)Bananimal Wrote: Looked around and did not see a link to get support outside of the forums.


You will get faster support on Discord: https://discord.com/invite/NupgPCUgsH

I and many others do not support discord. Angry


RE: Support for User Account Changes - Simicro - 06-14-2022

I was in the same case. Now I find it convenient for support and it does not kill you  Wink

But I would not use it everyday and it does not replace forum.


RE: Support for User Account Changes - adminOwner2 - 06-15-2022

We offer multiple support options, above we posted the email address as well. Not to worry, customers will receive the support that they need!


RE: Support for User Account Changes - Simicro - 06-15-2022

(06-15-2022, 05:00 PM)admin Wrote: We offer multiple support options, above we posted the email address as well. Not to worry, customers will receive the support that they need!

Big Grin Admin, very commercial and customer centric response. But it is true that you offer multiple channels for support  Exclamation