+- TDS Sim Software Forums (http://www.forum.tdssim.com)
+-- Forum: TDS Sim Software (http://www.forum.tdssim.com/forum-1.html)
+--- Forum: TDS GTNXi Flight Simulator (http://www.forum.tdssim.com/forum-2.html)
+--- Thread: Norton360 blocking install (/thread-167.html)
Norton360 blocking install - JeffB - 02-26-2022
TDS GTN750Nxi worked fine for the last two days. Today Norton360 treated it as a virus (Heur.AdvMLB) deleted the program. I re downloaded and can't reinstall because Norton is quarantining it. Is this a false positive on Norton's end and should I have it ignored by my antivirus? Thanks to anyone having the same issue and how to resolve.
RE: Norton360 blocking install - adminOwner2 - 02-26-2022
Hello,
All our software components are checked by us before being uploaded, they do not contain any viruses and we have worked really hard to mitigate any potential virus threats by adhering to company signing policies. Unfortunately Norton still detects our software as a virus, so the solution is to set a general antivirus exception for the installation folder/required exes.
https://support.norton.com/sp/en/us/home/current/solutions/v3672136
Path to exclude:
C:\ProgramData\TDS\GTNXi\FlightSimEXE
RE: Norton360 blocking install - JeffB - 02-26-2022
(02-26-2022, 08:36 PM)admin Wrote: Hello,
All our software components are checked by us before being uploaded, they do not contain any viruses and we have worked really hard to mitigate any potential virus threats by adhering to company signing policies. Unfortunately Norton still detects our software as a virus, so the solution is to set a general antivirus exception for the installation folder/required exes.
https://support.norton.com/sp/en/us/home/current/solutions/v3672136
Path to exclude:
C:\ProgramData\TDS\GTNXi\FlightSimEXE
Thank you for the quick reply...I was thinking it was just a false positive on Norton's end.