DLL errors

[Dominique]

Hello,
sorry for my English,
I bought Milviz 310R, and installed TDS GTNXi 750.
I launched TDS GPS Manager and  installed GTNXi PC trainer and TDS GTNXi.
In Garmin aviation trainer I selected multi engine turboprop.
Navigators - GNTXi (V20.20) - display (nothing) and Power on.
A full of messages errors - 
failed to load iop_b.dll getlasterror 126
iop_c.dll, iop_d.dll, iop_com.dll, iop_nav.dll, nav_main.dll......ETC all DLL with getlasterror 126.

Help me please

[adminOwner2]

Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.

The first step is to figure out the cause of the problem, can you please start the standalone Aviation PC Trainer and from there select the GTN750Xi and let us know if it works? This is the PC Trainer that you have installed first. Based on your confirmation, we will see how to proceed. Perhaps a screenshot of the first error message will help us at all?

[Dominique]

Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.

The first step is to figure out the cause of the problem, can you please start the standalone Aviation PC Trainer and from there select the GTN750Xi and let us know if it works? This is the PC Trainer that you have installed first. Based on your confirmation, we will see how to proceed. Perhaps a screenshot of the first error message will help us at all?

---

Hello,

We are sorry to hear that you are having problems with the TDS GTNXi, we are here to help.

The first step is to figure out the cause of the problem, can you please start the standalone Aviation PC Trainer and from there select the GTN750Xi and let us know if it works? This is the PC Trainer that you have installed first. Based on your confirmation, we will see how to proceed. Perhaps a screenshot of the first error message will help us at all?

Hello 
I have sent you some pictures.
Have a nice day

[adminOwner2]

Thank you for the screenshots. Please power off all units, then from the Aviation PC Trainer (the interface used to select and start the GTNXi, please navigate to the Version Manager tab and uninstall the GTNXi V20.20 PC Trainer (all instances)

Then reboot the PC, after that go back to the Aviation PC Trainer/Version Manager tab and install the GTNXi PC Trainer version 20.20.13, after which please start it again.

Good luck and please let us know how it goes!

[Dominique]

Thank you for the screenshots. Please power off all units, then from the Aviation PC Trainer (the interface used to select and start the GTNXi, please navigate to the Version Manager tab and uninstall the GTNXi V20.20 PC Trainer (all instances)

Then reboot the PC, after that go back to the Aviation PC Trainer/Version Manager tab and install the GTNXi PC Trainer version 20.20.13, after which please start it again.

Good luck and please let us know how it goes!

Hello,
I have uninstalled comodo internet security and GTNXi 750 works perfectly.

Have I nice day from France

[adminOwner2]

That is great to hear, thank you for sharing this information. Please enjoy the TDS GTNXi!